What does a facilitator do?
A facilitator (also called a moderator or chair) is the person who guides a discussion. They keep time, keep the talk on the topic, make sure everyone can speak, and help the group reach a result. A facilitator does not push their own opinion.
Open: topic, time and rules
Start clearly. Say the topic as a question ("How can we reduce waste in our school?"), the time ("ten minutes"), and two or three rules: listen without interrupting, speak briefly, disagree with ideas, not people. Write the question where all can see it.
Include everyone
Give turns fairly. Use names and open questions (How? Why? What if?) instead of yes/no questions. If one person talks too much, say thanks and move on: "Thank you, Ravi. Let us hear from someone who has not spoken yet." If someone is quiet, invite them kindly and let them pass if they wish.
Build on remarks
Good discussions have links between remarks. Each speaker connects to what was said: "Adding to Ravi's point...", "I see it a little differently because...", "Can you give an example?", "So you mean...?" The facilitator can also repeat a point in short words to check it, and ask the group: "Who can add to this?"
Sum up and close
Near the end, state the main points the group reached (two or three), say where people still differ, ask "Is this right?", and name the next step and who does it. Thank everyone.
Try it
- With 3 or 4 friends, choose a topic such as "Should our class have a reading hour?"
- One person is the facilitator. Set 8 minutes and two rules.
- Use the phrase "Adding to..." at least three times.
- The facilitator sums up in three points. Everyone says if the summary is fair.
Key formulas and definitions
- OIBS: Open, Include, Build on, Sum up
- Open = topic (as a question) + time + rules
- Fair turns: no one speaks twice before everyone has spoken once
- Build on = "I heard you" + "I add / I differ because..."
- Close = main points + "Is this right?" + next step
Worked examples
1. Write an opening for a 10-minute discussion on "Should we have a school garden?"
"Our question is: should we have a school garden? We have ten minutes. Rules: one voice at a time, short points, and disagree with ideas, not people."
2. Ravi has spoken four times, Meera none. What should the facilitator say?
"Thank you, Ravi. Meera, what do you think about this?" It is fair, polite and invites the quiet member.
3. Asha says "We can sell old books." Write a sentence that builds on it.
"Adding to Asha's idea, we could give the money to the school library."
4. Write a short closing for a talk where the group agreed on a garden but not where to put it.
"We agree to start a garden. We still differ on the place. Is this right? Next step: Sam and Meera will check two spots by Friday."
Common mistakes
- Giving your own long opinion and forgetting to guide.
- Letting one or two people talk all the time.
- Asking yes/no questions that end the talk.
- Ending without a summary or a next step.