Language that gets others to act
Most language does not only give facts. Some words make a listener do something. "The door is open" is a fact. "Please close the door" makes someone move.
Three common kinds are requests, invitations and commands. They differ in how strongly they push and who decides.
Requests, invitations, commands
- Request: you ask. The listener can say yes or no. Examples: "Could you help me?", "Would you mind closing the window?"
- Invitation: you ask someone to join you. Examples: "Would you like to come?", "Let us start!"
- Command: you tell someone to act. Examples: "Sit down.", "Do not touch the wire!"
A command often uses the base form of the verb with no subject (this is called the imperative).
Choosing the right form
Ask three questions: Who is the listener? (elder, friend, stranger) How urgent is it? (calm, busy, danger) Do we do it together?
- Elder or stranger, not urgent: a polite request.
- Friend, fun activity: an invitation.
- Danger or a safety rule: a clear, short command.
Tone and politeness
Polite words soften the push: please, could you, would you mind, thank you. A kind voice also helps. A command said kindly ("Please sit down") is softer. A request said in a cross voice sounds like a command.
Try it
Say "Close the door" three ways to a friend: as a command, as a request, as an invitation ("Shall we close it?"). Ask which one felt best and why.
Key formulas and definitions
- Request = ask politely, the listener may say no
- Invitation = ask the listener to join us
- Command = tell the listener to act (imperative)
- Pick by: who, how urgent, together or not
- Soften with: please, could you, would you mind
Worked examples
1. Name the kind: "Would you like to join our team?"
An invitation. It asks the listener to join, and they can say no.
2. Make this command polite: "Give me your pen."
"Could you give me your pen, please?" It is now a request.
3. A child is about to touch a hot pan. What do you say?
A short command: "Stop! Do not touch it!" Danger means no time for long, polite words.
Common mistakes
- Using a command with an elder when a polite request would fit.
- Thinking a request cannot be refused. The listener may say no.
- Forgetting that tone can turn a request into a command.
- Using a long polite sentence in danger, where a short command is better.