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Quality Control, Tolerances and Accuracy in Manufacture

No process makes parts exactly the same size every time, so designers give a target size and a tolerance (the allowed variation), written like 50.0 ± 0.2 mm. Parts inside the tolerance pass; parts outside are rejected or reworked. Quality control (QC) inspects and tests products to find faults. Quality assurance (QA) is the whole system that prevents faults, with standards, training and checks at every stage. Total quality management (TQM) makes quality everyone's job. Accuracy rises with jigs, fixtures, templates and CNC machines, and is checked with rules, calipers, micrometers and go/no-go gauges, often on a sample of the batch.

🎬 Step-by-step story

  1. The drawing says 50.0 ± 0.2 mm. Any part from 49.8 to 50.2 mm is good. That allowed error is the tolerance.
  2. Fourteen parts come off the machine. Blue pins are inside the green band and pass. Red pins are outside and fail.
  3. Quality control checks at the end and throws faults in the bin. Quality assurance checks at every stage, so faults never get far.
  4. By hand the parts vary a lot. With a jig or a CNC machine the spread shrinks, and every part passes.
  5. A go/no-go gauge tests a part in one second. Factories test a sample, say 1 part in 20, to save time.
  6. Your turn: slide the tolerance and the machine spread. Watch how many parts pass or fail.

Tip: drag the 3D scene to turn it. Use two fingers to zoom.

🤔 Common doubts, cleared

Why can't a machine make every part exactly 50.0 mm?

Tools wear, materials vary and temperature changes size, so there is always a small spread. Step 1 introduces the tolerance.

Is a part at exactly 50.2 mm a pass?

Yes. The limits are included: 49.8 ≤ size ≤ 50.2. Look at the edge of the green band in step 2.

If we have QA, do we still need QC?

Yes. QA reduces faults, but final checks still confirm the product meets the specification. Step 3 shows both.

How does a jig make parts more accurate?

It puts the tool in the same place every time, so the spread of sizes shrinks. Compare the two rows in step 4.

Why test only a sample?

It is quicker and cheaper, and some tests break the product. Step 5 shows 1 in 20 being checked.

What happens if I make the tolerance tighter but keep the same machine?

More parts fail. Try it with the sliders in step 6.

Accuracy and tolerance

Accuracy means how close a made part is to the size on the drawing. No machine or person is perfect, so the designer sets a tolerance: the amount a size may vary and still be acceptable.

Why not make every tolerance tiny?

Tighter tolerances need better machines, slower work and more checking, so cost goes up. Designers make tolerances tight only where parts must fit together (a bearing in a shaft) and looser elsewhere (the outside of a box).

Quality control, quality assurance and TQM

Quality control (QC)

Checking products against the specification by inspection and testing: measuring sizes, checking finish, testing strength. Faulty items are rejected, reworked or recycled. QC finds faults.

Quality assurance (QA)

A system that makes sure quality is built in from the start: agreed standards, approved suppliers, trained staff, written procedures and checks at every stage. QA prevents faults. Firms can be certified to an international standard such as ISO 9001.

Total quality management (TQM)

Every worker is responsible for quality and looks for small improvements all the time (in Japanese, kaizen). Quality circles are small worker groups that meet to solve quality problems.

How to make parts accurately

Measuring and checking

Try it

Measure 10 pencils (or 10 A4 sheets, or 10 coins) with a ruler. Write down the longest and shortest. If the target were the average ± 1 mm, how many would pass? Then use the last 3D step: tighten the tolerance and reduce the machine spread to see the reject rate change.

Key formulas and definitions

Worked examples

1. A shaft is specified as 25.0 ± 0.1 mm. Give the upper and lower limits and the tolerance range.

Upper 25.1 mm, lower 24.9 mm, range 0.2 mm.

2. Parts measure 25.05, 24.88, 25.10, 25.12 mm with the limits above. Which pass?

25.05 and 25.10 pass (inside 24.9 to 25.1). 24.88 is too small and 25.12 too big, so they fail.

3. A sample of 40 parts has 3 rejects. What is the reject rate?

3 ÷ 40 × 100 = 7.5%.

4. Explain the difference between QC and QA for a T-shirt factory.

QC: inspectors check finished T-shirts for size, stitching and colour and reject faulty ones. QA: the whole system: approved fabric suppliers, trained machinists, written standards and checks after cutting, sewing and printing, so faults are prevented.

Common mistakes

Practice quiz

1. A part is 80 ± 0.5 mm. Which size fails?
2. Which device guides a drill so every hole is in the same place?
3. Quality assurance is best described as:
4. A good part fits which end of a go/no-go gauge?
5. Why do factories test a sample instead of every item?

Practice: answer these yourself

Type or choose your answer, then press Check. Use a hint if you are stuck; the full solution appears after you answer.

Frequently asked questions

What is the difference between quality control and quality assurance?

Quality control inspects and tests products to find faults. Quality assurance is the whole system of standards, training and checks that prevents faults.

What does ± mean in a tolerance?

It means plus or minus: the size may be that much above or below the nominal size and still pass.

What is a go/no-go gauge?

A fixed gauge with two ends set at the two size limits. A good part fits the GO end but not the NO-GO end.

Where this is taught

England (GCSE, A level)Year 133.2 Designing and making principles
England (GCSE, A level)Year 133.2 Designing and making principles

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