Ontario Grade 12 EBT4O Business and Technological Communication (Grade 12, Open)
Chapters: 3
1. A. Investigating Business and Technological Communications and Culture
A1 Understanding Business and Technological Communications and Culture · A2 Analysing Business and Technological Communications
- Anthropology and Culture – Anthropology is the study of human beings as a whole: our bodies, our past, our languages and our ways of life. Culture is the shared, learned way of life of a group: what people make, do, say and believe. Culture is learned, shared, symbolic, connected and always changing. Anthropologists study it by living with people (participant observation) and try to understand each culture on its own terms (cultural relativism) instead of judging it by their own (ethnocentrism).
2. B. Producing Business and Technological Communications
B1 Producing Business and Technological Communications
- Business and Technological Communication: Writing and Presenting at Work – Workplace communication starts with three questions: what is my purpose, who is my audience, and which form fits? Common forms are the email, memo, report, instructions and résumé, each with its own layout. Text features such as headings, subheadings, bullets, numbered steps, tables and charts help readers find information fast. In an oral presentation, use a clear structure (open, main points, close), a clear voice, eye contact, good timing and simple audio-visual aids. Good work improves through a loop: draft, feedback, revise and reflect. Useful feedback gives praise, asks a question and makes a specific suggestion.
3. C. Metacognition
C1 Reflecting on Learning
- Business and Technological Communication: Writing and Presenting at Work – Workplace communication starts with three questions: what is my purpose, who is my audience, and which form fits? Common forms are the email, memo, report, instructions and résumé, each with its own layout. Text features such as headings, subheadings, bullets, numbered steps, tables and charts help readers find information fast. In an oral presentation, use a clear structure (open, main points, close), a clear voice, eye contact, good timing and simple audio-visual aids. Good work improves through a loop: draft, feedback, revise and reflect. Useful feedback gives praise, asks a question and makes a specific suggestion.