Audience categories
An audience is the group of people who read, watch, listen to or play a media product. Producers describe audiences by:
- Demographics: age, gender, income, occupation, education, location.
- Psychographics: values, attitudes, interests, lifestyle (e.g. 'eco-minded city commuters').
A mass / mainstream audience is large and varied (a prime-time talent show). A niche audience is small and specialised (a podcast about chess openings). Audiences can be local, national or global, and primary (targeted) or secondary (others who also watch).
How producers target audiences
Producers try to reach and keep the right people through:
- Genre, stars and familiar formats.
- Scheduling and release times (school holidays, evening slots, festival releases).
- Marketing: trailers, posters, influencers, social media.
- Technology and data: algorithms recommend content and target adverts.
- Modes of address: language, tone and images that 'speak to' a group.
For commercial media, audiences are also a product sold to advertisers; ratings and clicks set prices.
Effects: what does media do to audiences?
Media effects β Bandura
Social learning theory: people, especially children, may imitate behaviour they observe, particularly if it is rewarded. His 'Bobo doll' studies in the 1960s found children copied aggression they watched. Critics say lab settings are artificial and effects are not automatic.
Cultivation theory β Gerbner
Long-term heavy exposure to the same repeated messages slowly shapes viewers' picture of reality. Heavy TV viewers tended to overestimate violence: the 'mean world syndrome'. The effect is gradual and adds up, not instant.
Uses and gratifications
A different view: audiences use media to meet needs β information, personal identity, social interaction, entertainment and escape.
Reception: active audiences
Stuart Hall's encoding/decoding model: producers encode a meaning into a text; audiences decode it, and their background shapes the result.
- Preferred (dominant) reading: the audience accepts the intended meaning.
- Negotiated reading: accepts some of it, changes some to fit their own experience.
- Oppositional reading: understands the intended meaning but rejects it.
Age, gender, class, ethnicity, culture and past experience all affect decoding. So the same advert can delight one viewer and annoy another.
Fandom, participation and the 'end of audience'
Fandom β Jenkins
Henry Jenkins called fans 'textual poachers': they take characters and worlds and make new things β fan fiction, art, videos, theories, wikis. This participatory culture builds communities and can influence producers.
'End of audience' β Shirky
Clay Shirky argued that cheap digital tools and the internet let anyone publish, so the old split between a few producers and a passive mass audience is breaking down. Audiences now comment, remix, review and create.
Limits
Big companies still own most platforms, and only some users create a lot; many still mostly watch.
Try it
Pick one advert or trailer. Write who it targets (demographics and psychographics), the preferred reading, and how a different viewer might read it in a negotiated or oppositional way. In the 3D, try all three viewers.
Key formulas and definitions
- Demographics: measurable facts β age, gender, income, location
- Psychographics: values, attitudes, lifestyle
- Bandura: observe β imitate (especially if rewarded)
- Gerbner: heavy, repeated viewing β cultivated world view ('mean world')
- Hall: encoding β decoding: preferred / negotiated / oppositional
- Jenkins: fans as textual poachers, participatory culture; Shirky: everyone can produce
Worked examples
1. Identify the target audience of a late-evening crime drama with a famous detective actor, trailed on social media.
Primary: adults (18β54), interested in mystery and suspense; the star attracts existing fans; the evening slot suits working adults; social media trailers reach younger adults.
2. Apply Gerbner to a viewer who watches six hours of news and crime shows a day.
Over months the repeated images of crime may cultivate a belief that the world is more dangerous than statistics show, so the viewer may fear going out β the mean world effect.
3. Use Hall to explain three responses to a car advert linking a big SUV to freedom.
Preferred: a viewer agrees an SUV means freedom. Negotiated: likes the car but thinks it is too expensive for them. Oppositional: an environmental campaigner reads it as encouraging pollution.
4. How does a fan community show Jenkins's ideas?
Fans of a fantasy series write new stories about minor characters, make art and theory videos, run a wiki and campaign for a new season β they 'poach' the text and create a participatory culture.
Common mistakes
- Treating all audiences as passive sponges. Reception and fandom theories show they are active.
- Saying Gerbner shows instant effects. Cultivation is slow and long-term, for heavy viewers.
- Confusing a negotiated reading with not understanding. Negotiated viewers understand but adapt the meaning.
- Using theorists' names without applying the idea to a specific media example.